Frequently Asked Questions
Everything you need to know about clean, organic hair care.
What makes Innersense products 'organic'?
Our products are formulated with certified organic plant ingredients that are ethically sourced and harvested sustainably to maintain their purity and potency.
Are your products safe for color-treated hair?
Yes, all Innersense Organic Beauty products are color-safe. We avoid harsh sulfates and synthetic chemicals that can strip hair of its natural oils and pigment.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days within the continental United States. You will receive a tracking number via email as soon as your order ships.
What is your return policy?
We want you to love your hair. If you are not satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund, excluding shipping costs.
Do you test your products on animals?
Never. We are a cruelty-free company and are Leaping Bunny certified. We do not test our finished products or ingredients on animals at any stage of production.
Are your containers recyclable?
Yes, we prioritize sustainability. Most of our packaging is made from 100% post-consumer recycled (PCR) plastic and is fully recyclable after use.